LEGENDARY SERVICE … That Brightened Her Day

Donna G., of Virginia, was in a position she thought she’d never be in — selling her late mother’s home and her own home in a housing market that’s not the best she’s ever seen. For a little convenience during a stressful time, she called Jockey to order the exact products she wanted.

What she didn’t expect was a second package from Jockey containing bath beads and a comfy new robe.

“It was so hard losing mom,” she says, “I was so stressed out. I told that nice lady Paula [Jockey Consumer Care representative] all about it and she really seemed to feel for me. But, I never expected a spa kit. Thank you so much for brightening my life during a tough time.”

Have you experienced a random act of kindness that really made your day? If so, leave it in a comment below.

LEGENDARY SERVICE … That Goes Right To The Heart

Joanne S., of California, had a rough day; her beloved dog was diagnosed with cancer.

“I was just devastated,” she recalls. “And then I got a courtesy call from (Jockey) customer service thanking me for my order, and somehow that young lady (Jockey Customer Care representative Melinda) sounded so caring, I just spilled my guts.”

While Melinda’s kind tone impressed her, Joanne couldn’t believe her eyes when she got a sympathy card in the mail from Melinda and all the folks at Jockey. “It may seem like a small gesture, but it’s not. It’s the heart. I can tell you that I didn’t get a card from anybody but Jockey. It meant a lot to me to know that someone cares, really cares. How do you put a price on that?”

Have you experienced a random act of kindness that really made your day? If so, leave it in a comment below.

LEGENDARY SERVICE … That’s Red, White and Blue

“He’ll be home for Christmas.” That’s what Diane F., of Nebraska, shared when she called Jockey personal shopper Sandy.

Diane’s son was coming home from Afghanistan and a lot of his clothes weren’t coming with him.  So, she called Jockey to buy him a new “under-wardrobe” of all his Jockey favorites.

After the order was placed, Sandy and the entire Consumer Care team sent Diane’s son a range of red, white and blue underwear along with a special card expressing appreciation for his military service.

“I thought it was just wonderful and amazing. It shows that you’re more than great underwear, you’re great people,” said Diane.

Have you experienced a random act of kindness that really made your day? If so, leave it in a comment below.

Jockey Skimmies

Skimmies. Funny word, isn’t it?

Anyway, let’s get serious. We have enough things in life to worry about. Underwear shouldn’t be one. Oh, and sacrificing comfort for style? Unacceptable. With our newest innovation in women’s intimates, Jockey Skimmies is a must-have for your wardrobe. As we both know, it’s not just about what we wear on the outside – what’s underneath is just as important.

We’ve all been there before, you’re wearing your favorite skirt and you get that uncomfortable feeling of your legs rubbing together. Uh huh, that feeling. Or, maybe it’s been a busy day at the office and you finally can escape your desk, unfortunately, your skirt thinks you’re still sitting. Wedgie dance, anyone?

Specially designed with silky-smooth fabric, Jockey Skimmies let your skirt float, pants relax, legs glide and you’re even covered for those unexpected occasions. That’s right; we’ve all encountered a strong gust of wind.

Thanks to incredible stretch and recovery, Skimmies give you the coverage you need to feel comfortable and confident. Let’s put an end to the static and clingy fit of a traditional slip short. Step into Jockey Skimmies, we think it’s just what you’ve been waiting for.

 

LEGENDARY SERVICE: For A Real Loser


One of the best things about losing weight is new wardrobe shopping. In many ways, it’s the start of a “new you.” Not long ago, we had a real loser call into our customer care center. His name was Jim F. and he lived in Texas – boy was he a loser.

When Jim’s Jockey.com order arrived at his house, he noticed his order was missing styles. Concerned, Jim called Jockey and talked with Personal Shopper Denise to report the mistake. Without question, Denise ordered his replacement merchandise. Bubbling over with excitement, Jim shared he had lost 153 POUNDS!

In celebration of his weight loss, Jim was ordering new underwear to fit his new size. Not satisfied just yet, he was on a mission to lose even more weight. 

To show our excitement for Jim and let him know everyone at Jockey supports him in more ways than one, Denise sent Jim a basket of fruit with a thoughtful little note: “Congratulations on your recent loss! You’re such an inspiration! We look forward to hearing back from you.”

Have you experienced a random act of kindness that really made your day? If so, leave it in a comment below.

LEGENDARY SERVICE … Father Knows Best

For most of us, we’re first exposed to brands and products through our parents. If dad wore Jockey underpants, there’s a good chance his son’s first pair of underwear would be Jockey.

During a recent call to Jockey personal shopper Paula, William T. of Tennessee shared Jockey underwear was a tradition passed from father to son in his family. He couldn’t help but mention his dad, who recently passed away and started “the whole Jockey thing” for him.

Shortly after her call with William, Paula sent a special condolence card sharing she understands how it feels. Impressed and grateful, William couldn’t help but say, “Dad was right about Jockey.”

Have you experienced a random act of kindness that really made your day? If so, leave it in a comment below.

Jockey Wants You To Meet Rachel Zoe

Ladies – Do you want to be VIP at the most “a-mah-zing” party of the season? On October 17, 2012, Jockey is hosting an exclusive, invite-only event in Los Angeles to celebrate the official launch of Rachel Zoe’s “Major Must Haves” from Jockey. Now through September 27, 2012 you can enter for a chance to win a trip to the Jockey/Rachel Zoe launch party and meet stylist and fashion icon Rachel Zoe.

To get on the list for this “ZOE Major” party, sign up at Facebook.com/Jockey. Here’s something way fun — One super lucky winner and their bestie will win: 

    • Round-trip airfare to Los Angeles
    • Two night hotel stay
    • One $500 bank card
    • Salon styling for the big party
    • Transportation to and from the airport

 

After you sign up, check out a preview of Jockey’s cheeky fits and eye-catching prints preferred by Rachel Zoe on Jockey.com (new styles and prints coming in October!). Who doesn’t want to update their undies with major style?!

Good luck!

About Rachel Zoe’s “Major Must Haves” From Jockey:
Beginning October 2012, Rachel’s curated selection of shapewear and intimates will be available in store and online.

The shapewear can be best described as “cotton-rich comfort meets all-day curve control.” Featuring a unique, patented three-panel design, this new line includes tanks, shorts, slips, and briefs that are fashionable, slimming, and of course, insanely comfortable. Each piece is made with breathable, soft cotton-spandex for all-day comfort.

The collection also offers two distinct lines of fashion-forward intimates in a variety of styles including bikinis, thongs, hipsters, boyshorts and tanks. The bottoms offer a “cheeky” cut with very modern silhouettes. Each style is available in eye-catching solids and on-trend prints. Fabrications including microfiber modal, nylon and spandex guarantee comfort, while feminine detailing, such as lace, adds a flirty flair.

LEGENDARY SERVICE … that leaves people speechless

Nadine H., of Colorado, made a quick call to Jockey to get some hosiery that she needed expedited for her mother-in-law’s funeral. She was stunned when she found a floral arrangement at the funeral from her friends at Jockey.

“Everybody kept asking who my mother-in-law knew from Jockey, and when I explained customer service sent it, most people were just speechless, kind of, you know, “WOW,” explains Nadine. “You made quite an impact, not just for Jockey but humanity. I wonder how many people told other people who told other people.”

Have you experienced a random act of kindness that really made your day? If so, leave it in a comment below.