Tag Archives: Jockey

LEGENDARY SERVICE … That Brightened Her Day

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Donna G., of Virginia, was in a position she thought she’d never be in — selling her late mother’s home and her own home in a housing market that’s not the best she’s ever seen. For a little convenience during a stressful time, she called Jockey to order the exact products she wanted.

What she didn’t expect was a second package from Jockey containing bath beads and a comfy new robe.

“It was so hard losing mom,” she says, “I was so stressed out. I told that nice lady Paula [Jockey Consumer Care representative] all about it and she really seemed to feel for me. But, I never expected a spa kit. Thank you so much for brightening my life during a tough time.”

Have you experienced a random act of kindness that really made your day? If so, leave it in a comment below.

LEGENDARY SERVICE … That Goes Right To The Heart

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Joanne S., of California, had a rough day; her beloved dog was diagnosed with cancer.

“I was just devastated,” she recalls. “And then I got a courtesy call from (Jockey) customer service thanking me for my order, and somehow that young lady (Jockey Customer Care representative Melinda) sounded so caring, I just spilled my guts.”

While Melinda’s kind tone impressed her, Joanne couldn’t believe her eyes when she got a sympathy card in the mail from Melinda and all the folks at Jockey. “It may seem like a small gesture, but it’s not. It’s the heart. I can tell you that I didn’t get a card from anybody but Jockey. It meant a lot to me to know that someone cares, really cares. How do you put a price on that?”

Have you experienced a random act of kindness that really made your day? If so, leave it in a comment below.

LEGENDARY SERVICE … That’s Red, White and Blue

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“He’ll be home for Christmas.” That’s what Diane F., of Nebraska, shared when she called Jockey personal shopper Sandy.

Diane’s son was coming home from Afghanistan and a lot of his clothes weren’t coming with him.  So, she called Jockey to buy him a new “under-wardrobe” of all his Jockey favorites.

After the order was placed, Sandy and the entire Consumer Care team sent Diane’s son a range of red, white and blue underwear along with a special card expressing appreciation for his military service.

“I thought it was just wonderful and amazing. It shows that you’re more than great underwear, you’re great people,” said Diane.

Have you experienced a random act of kindness that really made your day? If so, leave it in a comment below.

Make a Difference

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Shop at Jockey this November to make a difference in the life of an adoptive family. When it comes to comfort, Jockey knows best.  And, when it comes to family, we are a company who puts family first. This November, in support of Jockey Being Family – our commitment to adoptive families across North America – Jockey is celebrating National Adoption Month by getting the word out and raising funds to provide a little extra comfort to adoptive families.

To show our commitment, Jockey is donating 1% of all our catalog and online sales along with accepting $1 donations in Jockey outlet stores, all which funds critical support for children and families after an adoption. By shopping at Jockey this November, you can help us make a difference in the life of a family.

We are excited to be a part of this month-long celebration, but our commitment is year-round. Since the launch of the program in 2005, we have:

  • Contributed $3 million to the issue
  • Inspired hundreds of Jockey employees to volunteer more than 6,000 hours to the cause
  • Reached more than 275,000 families across North America
  • Delivered 7,000 backpacks through the Home to Stay® Program to newly adoptive families
  • Engaged 1,600 issue champions via the North American Council on Adoptable Children Community Champions Network, parents and professionals who provide support to adoptive families

 

How can you get involved?
Shop www.Jockey.com and Jockey outlet stores this November.

Please join us and help make a difference.

Jockey Skimmies

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Skimmies. Funny word, isn’t it?

Anyway, let’s get serious. We have enough things in life to worry about. Underwear shouldn’t be one. Oh, and sacrificing comfort for style? Unacceptable. With our newest innovation in women’s intimates, Jockey Skimmies is a must-have for your wardrobe. As we both know, it’s not just about what we wear on the outside – what’s underneath is just as important.

We’ve all been there before, you’re wearing your favorite skirt and you get that uncomfortable feeling of your legs rubbing together. Uh huh, that feeling. Or, maybe it’s been a busy day at the office and you finally can escape your desk, unfortunately, your skirt thinks you’re still sitting. Wedgie dance, anyone?

Specially designed with silky-smooth fabric, Jockey Skimmies let your skirt float, pants relax, legs glide and you’re even covered for those unexpected occasions. That’s right; we’ve all encountered a strong gust of wind.

Thanks to incredible stretch and recovery, Skimmies give you the coverage you need to feel comfortable and confident. Let’s put an end to the static and clingy fit of a traditional slip short. Step into Jockey Skimmies, we think it’s just what you’ve been waiting for.

 

LEGENDARY SERVICE: For A Real Loser

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One of the best things about losing weight is new wardrobe shopping. In many ways, it’s the start of a “new you.” Not long ago, we had a real loser call into our customer care center. His name was Jim F. and he lived in Texas – boy was he a loser.

When Jim’s Jockey.com order arrived at his house, he noticed his order was missing styles. Concerned, Jim called Jockey and talked with Personal Shopper Denise to report the mistake. Without question, Denise ordered his replacement merchandise. Bubbling over with excitement, Jim shared he had lost 153 POUNDS!

In celebration of his weight loss, Jim was ordering new underwear to fit his new size. Not satisfied just yet, he was on a mission to lose even more weight. 

To show our excitement for Jim and let him know everyone at Jockey supports him in more ways than one, Denise sent Jim a basket of fruit with a thoughtful little note: “Congratulations on your recent loss! You’re such an inspiration! We look forward to hearing back from you.”

Have you experienced a random act of kindness that really made your day? If so, leave it in a comment below.