Tag Archives: Customer Service

LEGENDARY SERVICE … like nothing “anywhere in the world”

Posted on by

0

Patricia H. of Tennesse, just had to call to speak to a Jockey supervisor. “I want to compliment your customer service representative, Paula. When I placed my order, I mentioned that my husband was having some medical issues, and Paula sent him the nicest card and a set of pajamas. In fact, he’s wearing them right now! It really meant a lot to him, and I’m really proud that we’ve been Jockey customers for all these years. I don’t think there’s another company like Jockey anywhere in the world!”

We’re so glad to have you as a Jockey customer, Patricia!

Legendary Service… that’s “totally awesome”

Posted on by

0

Norman S. of North Carolina has grandkids who think Jockey® is totally awesome.  That’s because their “Gramps” told them how personal shopper Donna Greeno sent him a special card for his 55th wedding anniversary.  “I was just phoning in my order, and mentioned my anniversary was coming up.  I never expected anything like this.  I’m mighty impressed” said Norma.  “What a special place Jockey® must be.”

Legendary Service: It’s the best medicine

Posted on by

0

Phyllis of Oregon recently made a purchase from Jockey.com®.  Unfortunately, because of her advancing condition, Parkinsons Disease, she had to return some of the product as it was too hard to put on.  When personal shopper, Christa Richards heard this, she sent Phyllis a comfy Jockey® robe with a special card letting her know that everyone at Jockey® was thinking about her.  Phyllis was so touched that she called in and said, “The World could take a lesson from Jockey.”