Legendary Service: It’s “Unbelievable”

August 29, 2010 | Tags: , | Categories: customer service

John B. of Westchester, Illinois, was having a hard time figuring out which Jockey® boxers to buy. His wife, who just passed away, used to handle all that for him. When personal shopper Laura Otter heard this, she offered her heart-felt condolences.

Laura then sent John some samples to try, along with a special condolence card. John just couldn’t believe it. “I didn’t get treated like a customer,” he says. “I got treated like a member of the family! It’s just unbelievable.”

John really is a believer and he’s out to make believers of the people around him who don’t know “what a fabulous company Jockey® is.”

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