Legendary Service: A Get-Well Gift To Show We Care

Vickie A. of Florida was thrilled when she received our catalog in the mail.  Having been diagnosed with leukemia, she has been undergoing chemotherapy. Shopping our catalog for her Jockey® favorites was a nice diversion.  When Vickie called personal shopper, Donna Greeno, Vickie mentioned that among her usual favorites, she was also shopping for something specific: a pink mock-net shirt.  After placing Vickie’s Jockey® order , personal shopper Donna Greeno got busy and found just what Vickiehad been looking for online.  Donna sent the pink mock-neck to Vickie as a gift with a card that read, “I’m sorry we didn’t have this shirt at Jockey®, but I wanted to send it to you anyway as our special get-well gift to you.  It’s our way of saying we care about you and are looking forward to hearing from you when you’re back in the pink again.”

2 thoughts on “Legendary Service: A Get-Well Gift To Show We Care

  1. Hi Dan,

    Sorry to hear that you are frustrated. This campaign was a special 4-day event around the “big game”. Each day, we had a NEW & great offer specific to that day. Jockey.com offers over 600 styles for men, women & kids. We do promotions like this to give our valued customers a break on their favorite styles. As always, we appreciate your feedback – thanks for posting.

    Thank you,
    Michelle
    Jockey.com

  2. Jockey sends me a “special” (use code “postgame” to get 31% discount) on February 7, 2011, that expires on February 7, 2011! Thanks a lot. Typically, the items on sale, are not available except in very limited sizes, BUT, this is a new approach to “switch and bait,” even for Jockey!
    Disgruntled,
    Dan Kuhnell

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