Between calls, personal shopper Kate Shockley was processing a stack of Jockey® Rewards “Account Change” forms when she noticed one from Lenora K., of Westland Mich.  Lenora wanted the account put in her name because her husband passed away.

With Lenora’s order, Kate sent her a special sympathy card, which deeply touched Lenora.  “Please tell Kate it makes me feel nice to know even though I have a Jockey® Rewards account number, Jockey® doesn’t think of me personally as a number.”


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